Case studies
Work that ships and moves the numbers.
Nine projects across product design, enterprise UX, web, and brand: from identity systems serving 100M+ users to grassroots campaigns that changed communities.
Product Design
QuickBooks: Automating Identity Verification
20% drop in customer support cases
AI · Product Design
Intuit: AI/ML Account Recommendation Redesign
5% lift in task completion within 60 days of launch
Product Design
Intuit: Helping Customers Complete Tasks Easier
#1 highest engagement & conversion CTA in Intuit Account Manager
Enterprise UX
UNUM: Modernizing Workforce Management Applications
452 claim specialists with faster assessments
Web · Social Impact
Homelessness Awareness Campaign Site
$6M record of unsolicited donations through the website
Web · Social Impact
Raising Awareness About Gulf Coast Conservation
$20.8B historic settlement the campaign helped influence
Front-End Development
Mazda Road To Indy.TV Content Aggregator
Live real-time aggregation at the press launch
Brand · Identity
Pro Bono: Visual Identity & Brand Messaging
2 logo system for contextual flexibility
Visual · Print