Hello šš¾
Iām Matthew, an award-winning technology designer, Full Sail University Course Director/Instructor, and mentor who advocates for improving humanity - not necessarily through design solely, but by just showing up and sharing our humanity with others. My passion lies in directing my efforts toward initiatives that address social inequalities, increase access to education, and protect customer identity and financial well-being.
Experience
Iām a Senior Product Designer at Intuit, contributing design to the Platform/Identity team. At the core, my role focused on crafting user-friendly and data-driven experiences for identity management, empowering Intuit's vast customer base of over 100 million to manage profiles, sign-in methods, and independently verify business and personal identity. My role encompasses fostering collaboration across teams, providing subject matter expertise in platform/identity verification/sign-in capabilities, network directories, and leveraging customer data to uncover fresh opportunities.
As one of eight identity subject-matter experts on our team, our work established the front doors of the Intuit ecosystem, handling 2.7 billion sign-ins per year, 77 account creations, and an average of 15 million users per day, supporting 200+ products/offerings.
Previously, I served at UNUM, a leading employee benefits company safeguarding over 45 million US-based workers and their families from life events impacting their income. There, I gained experience working within a Microsoft Enterprise environment, building Workforce Management tools, and a profound understanding of how technology and design aids learning and performance managers in training, developing, and predicting staffing requirements for contact center operations.
My passion for design transcends its applications in UX, product design, and technology and have been used for projects like The Walton Family Foundation, Fathers Incorporated, Central Florida Commission on Homelessness, and Rock Orlando - The Center of Transformation, where I merged design with meaningful purpose.