Senior Product Designer · Atlanta
I design platform, identity & self-service experiences.
Hi, I'm Matthew! My work has supported over 100M+ global users, reduced onboarding times from days to seconds, enabled 144,000+ SMBs to meet compliance mandates, and shaped subscription and monetization flows used across enterprise accounting ecosystems.
Selected work
Solving SaaS and Enterprise problems
with meaningful impact
QuickBooks: Automating Identity Verification
20% drop in customer support cases
Intuit: AI/ML Account Recommendation Redesign
5% lift in task completion within 60 days of launch
Intuit: Helping Customers Complete Tasks Easier
#1 highest engagement & conversion CTA in Intuit Account Manager
UNUM: Modernizing Workforce Management Applications
452 claim specialists with faster assessments“It's not the pixel work that drives me; it's solving problems while the plane is taking off.”
Matthew Lett
What I do
The subject matters I enjoy talking about
Platform & Ecosystem Design
Design decisions that scale across products: component systems, shared patterns, and experiences that compound.
Identity & Verification
KYC/KYB flows, sign-in systems, and self-serve account management experiences that protect customer identity.
AI-Driven Personalization
Adaptive recommendations and contextual customer experiences that earn trust instead of dismissals.
Compliance-Driven UX
Designing safe, legal, compliant experiences that help businesses trust each other in B2B transactions.
Experience with
MarCom Awards Gold WinnerRecognized for excellence in building business technology solutions